Welcome to lexerpos.com (sole proprietary of firm Lexer Technologies). These Terms and Conditions govern your use of our website and the purchase of point of sale billing hardware products from us. By accessing or using our services, you agree to comply with and be bound by these terms.

Ordering Information

Eligibility

You must be at least 18 years old or have legal guardian consent to make purchases through our website.

Orders and Payment

• All prices are listed in Rupees and are subject to change without notice.
• We accept payments via [Bank Transfer(NEFT/RTGS), UPI, debit cards, credit cards, EMI].
• Orders are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our sole discretion.

Place an order

All our orders are online over phone and email . After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment. By placing an order on lexerpos.com, you agree that you are buying for your business needs.

Our business hours

Our hours are 10AM to 7PM Monday to Saturday.

Shipping and Delivery

• Any Hardware product will be delivered within a 5 to 7 days once after payment confirmation.
• Shipping costs and estimated delivery times are provided at checkout.
• Delivery times are estimates and it is according to availability in stock or readily available.
• We are not liable for delays caused by third-party carriers or customs.

Invoice & GST Tax

All the Invoice will be prepared by name of Lexer Technologies. We invoice all transactions and charge all taxes as per regulation.

Refund & Cancellation

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

• Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
• Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
• If the order is not serviceable by us due to non-availability of the product among any of our vendors
• If your pin code is not serviced by any of our courier partners
• If the procurement is taking longer than 7 working days and you are not willing to wait further.

Returns and exchanges

• Hardware products will only replaced if there is any manufacturing defect.
• Software sale is non refundable.
• We offer returns and exchanges only against manufacturing defects. Returns are accepted within 2 days of purchase with proof of purchase.
• Products must be unused and in original packaging.
• Refunds will be processed to the original payment method.
• Shipping fees are non-refundable.

Warranty

• All products come with a 1 year limited warranty, unless otherwise specified.
• Warranty claims must be accompanied by proof of purchase.
• Any Physical and electrical Damage, modification, or unauthorized repair is not covered.