A self-service kiosk is a touchscreen computer or tablet that allows customers to access information or services without needing to interact with a person
Implementing a self-service solution can streamline your business operations and reduce costs while increasing customer satisfaction and return visits.
This guide will go over the basics of self-service kiosks, help you decide whether your business or organization would be a good fit for a new kiosk project, and get you started on the right foot.
What is a self-service kiosk?
A self-service kiosk is an interactive tablet or touchscreen computer that allows a customer to access information or services without directly interacting with a person.
Implementing self-service kiosks can allow a business to scale operations more quickly and efficiently while at the same time reducing costs.
Visitors can perform self-service activities independently without waiting for employee
assistance while employees can focus on other tasks that provide more value to customers or benefit from face-to-face interaction.
